Concerned About Potential Violations?
Individuals with knowledge of potential violations are an important source of information for the FERC enforcement program. The Enforcement Hotline invites market participants and the general public to call, email or write the Hotline to report market activities or transactions that may be market manipulation, fraud, an abuse of an affiliate relationship, a tariff violation, a violation of a Commission order, or other possible violation. Enforcement staff can receive information anonymously and protects the confidentiality of whistleblowers to the fullest extent possible. All information and documents obtained through the Hotline are non-public, consistent with 18 C.F.R. § 1b.9 of the Commission's regulations. Past Hotline calls have included complaints about:
Inappropriate use of financial instruments;
Fluctuations in available capacity on electric transmission lines and natural gas pipelines;
Possible Tariff violations; and
Undue preferences to affiliates.
If you want to contact the Hotline with information about a potential violation, please email Hotline@ferc.gov or call toll free 1-888-889-8030.
Who to Contact With Compliance-Related Questions?
To receive assistance regarding compliance with Commission regulations and other inquiries not related to potential violations, please contact the Commission’s Compliance Help Desk. More information about the Compliance Help Desk may be found.
Who to Contact If You are a Landowner Concerned About FERC Jurisdictional Projects?
To receive assistance with disputes involving the construction and operation of FERC jurisdictional projects, landowners should contact the Commission’s Landowner Helpline Toll Free at 1-877-337-2237 or by Email at LandownerHelp@ferc.gov.
Concerned About Local Natural Gas or Electricity Service?
Problems involving natural gas or electric service or billing for retail customers are not within the Commission's jurisdiction. Such problems should be directed to your state commission or, if relevant, local regulatory agency. Websites for each state commission can be found through the National Association of Regulatory Utility Commissioners (NARUC).
Concerned About Pipeline Safety?
If you have a question regarding safety of an interstate natural gas pipeline, you should contact the Department of Transportation's Office of Pipeline Safety.
Concerned About Hydroelectric License and Exemption Compliance?
Complaints or reports regarding non-compliance with hydroelectric licenses may be directed to the Commission’s Office of Energy Projects at 844-434-0053. The hotline number is staffed Monday-Friday from 8:00 am to 4:30 pm ET excluding Federal holidays. Callers may leave a message and the call will be returned during the next business day. The Enforcement Hotline cannot assist in matters relating to docketed or contested Commission proceedings. Communications through the Enforcement Hotline to advisory staff would violate the Commission's rule at 18 C.F.R.§ 385.2201 prohibiting off-the-record communications. Communications related to a pending contested proceeding are not confidential and must be identified in the Federal Register and placed in a public file associated with the docket.
Contact Hotline Staff Anonymously
Send us your concerns on an online form here.