The FERC website and many of our programs allow you to correspond with us by email. We will use the information you provide to process your request or respond to your inquiry. Your email message may be forwarded to other Commission employees who are better able to help you. We will only send you general information via email. You should be aware that email is not necessarily secure against interception. Therefore, we suggest that you refrain from sending sensitive personally identifiable information (PII) (such as a social security number) to us through email.
Email does not constitute official communication with the Commission and is not normally entered into the public record of a formal Commission proceeding. However, email containing communication about a specific Commission proceeding, particularly if addressed to an individual Commission staff member, may be entered into the public record. Please read “Contact Us” for more information about how to communicate your needs properly, avoid impermissible ex parte communication, and ensure prompt service.
FERC does not share your email with any other outside organizations except if release is required by law, e.g., for authorized law enforcement investigations.
Electronic mail messages that meet the definition of records in the Federal Records Act (44 U.S.C. § 3301) are covered under the same disposition schedules as other Federal records. See 36 C.F.R. Part 1225. This means that emails you send us will be preserved and maintained for varying periods of time if those emails meet the definition of Federal records. Electronic messages that are not records are deleted when no longer needed.