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Federal Energy Regulatory Commission

Privacy Policy Web Policy

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Web Policy

This World Wide Web (WWW) site is provided as a public service by the Federal Energy Regulatory Commission (the Commission). Safeguarding the privacy of individuals who visit our site is of the utmost importance to us.

You can visit the FERC website without telling us who you are or revealing information about yourself. We do not automatically collect personal information such as names or addresses when you visit the site. If you choose to provide that information to us, it is only used for the identified purposes.

Data submitted to the Commission through the filling-out of online forms is not stored or retrieved by the name of the individual submitting the information, or by any other identifying particular assigned to the individual, such an email address. Consequently, this group of records is not considered to be a "system of records" as defined in the Privacy Act 1974 ( External Link). An official summary of Privacy Act rights is posted by the Department of Justice at External Link.

Information Collected and Stored Automatically
If you visit our site to read or download information, such as orders or filings, we collect and store default information customarily logged by World Wide Web server software:

  • The name or numeric address given to the computer or server from which you connected to the Internet (the IP address and/or fully qualified domain name);
  • The date and time you accessed our site;
  • The Internet address of the website from which you linked directly to our site; and
  • The type of web browser you are using.

We review aggregated information to learn about the number of visitors to our site and the types of technology our visitors use. The logs are retained for a period of time specified by the applicable records retention schedule established as part of the federal recordkeeping program. Except as needed to protect our site's security, we do not even try to identify individual users or their usage patterns.

If You Send Us Personal Information
Visitors are requested to provide information needed to fill-out voluntary online forms, such as to register for FERC Online services (e.g. electronic filing), to request a FERC speaker, for international delegation requests, to register online for FERC-sponsored conferences, to provide feedback on the web site, or to request a new Frequently Asked Question (FAQ).

Required fields for these voluntary online forms are marked with an asterisk. If you do not fill out a required field, your request will not be processed. You automatically grant consent for use of this information when you enter the information online.

How We Use Your Information
The information we receive and what we do with it depends on what you do during your visit to our site.

If you identify yourself by sending an email, we use your personal information to process your request, question, etc. Your message may be forwarded, as email, to other Commission employees who are better able to help you. Except as noted, we never release personal information to third parties except to further the purpose for which you provide the information (such as forwarding your question to another government agency that may be better able to provide assistance) or if release is required by law.

Email does not constitute official communication with the Commission and is not normally entered into the public record of a formal Commission proceeding. However, email containing communication about a specific Commission proceeding, particularly if addressed to an individual Commission staff member, may be entered into the public record. Please read "Contact Us" for more information about how to communicate your needs properly, avoid impermissible ex parte communication, and ensure prompt service.

Cookies are text files placed on the visitor's computer hard drive by the server (a type of computer). A cookie is a short piece of data. The cookie is not an executable program and cannot do anything to your machine. There are two kinds of cookies.

A session cookie is in operation only for the duration of the browser session - when the user shuts down the browser the cookie is released and goes away. The Commission website uses only temporary session cookies.

A persistent cookie continues in operation after the close of the individual session. Shutting down the browser will cause the cookie to be written into a special cookie file on the user's computer, so that the next time the user visits the website that generated the cookie, the cookie will be sent to the website's server again. The Commission does not use this type of cookie.

Site Security
For site security purposes and to ensure that this service remains available to all users, this Government computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Anyone using this system expressly consents to such monitoring and is advised that if such monitoring reveals evidence of possible abuse or criminal activity, such evidence may be provided to appropriate law enforcement officials. Unauthorized attempts to upload or change information on this server are strictly prohibited and may be punishable by law, including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.