Petal Gas Storage Company

Original Volume No. 1

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Effective Date: 08/16/1999, Docket: RP99-443-000, Status: Effective

First Revised Sheet No. 108 First Revised Sheet No. 108 : Effective

Superseding: Original Sheet No. 108





delivered to Petal for storage and of Customer's contractual or physical

ability to cause such gas to be delivered to and received from Petal.


3.6 Request Validity. If Petal has tendered a storage service agreement

for execution to Customer and Customer fails to execute the agreement

as tendered within 30 consecutive days from the date the agreement is

received by Customer, Petal may consider Customer's service request

void. For storage service under Rate Schedule FSS or ISS, Petal will

not be required to tender an agreement to Customer for execution that

relates to requests for service for which Petal does not have

sufficient available firm capacity.


3.7 Customer's Performance. Customer is required to provide to Petal (1)

the State of the source of gas that is to be injected into storage and

(2) such other information if required in order for Petal to comply

with any FERC reporting or other requirements.


3.8 Complaints. In the event that a Customer or potential Customer has a

complaint relative to storage service under this Volume No. 1, the

Customer shall provide a description of the complaint, verbally or in

writing, including the identification of the storage service request

(if applicable), and communicate it to:


Petal Gas Storage Company

Attn: David L. Hayden

Vice President

229 Milam Street

Shreveport, LA 71101

(318) 677-5511

Fax: (318) 677-5515



Petal will verbally respond initially within 48 hours, or two (2) Business

Days, whichever is later, from the day of receipt of a complaint. Petal

shall respond in writing within 30 days of receipt of the complaint

advising Customer or a potential Customer of the disposition of the