East Tennessee Natural Gas Company

Second Revised Volume No. 1

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Effective Date: 05/01/2000, Docket: RP00-245-000, Status: Effective

Second Revised Sheet No. 267 Second Revised Sheet No. 267 : Superseded

Superseding: First Revised Sheet No. 267






2.3 Pipeline will provide Subscriber with a User ID and a unique

password for each authorized user within Subscriber. To prevent

unauthorized access, Subscriber shall be responsible for securing

physical access to the System and to keep confidential its User ID

and all passwords provided by Pipeline. During any period when a

User ID or password is not in effect, Pipeline shall accept

nominations by fax.


2.4 Subscriber shall identify one or more of its employees and/or

officers to perform the contracting function and thereby legally

bind Subscriber to any service agreement or amended service

agreement entered into with Pipeline. Subscriber represents and

warrants to Pipeline that the person(s) which have been designated

for the contracting function have been duly authorized by the

Subscriber to enter into service agreements or amended service

agreements with Pipeline.


2.5 Liability - Subscriber shall be solely responsible for any and all

unauthorized or otherwise improper use of User ID and passwords

issued by Pipeline to Subscriber, including, but not limited to

the use of such User ID and passwords by Subscriber's personnel

who at some point are no longer in Subscriber's employment or

control. Upon evidence of unauthorized or improper use of a User

ID or password, Pipeline reserves the right to invalidate upon 72

hours prior notice any password or User ID. Upon invalidation of

a password or User ID, Pipeline will immediately issue a new

password or ID unless the previous unauthorized or improper use

resulted from Subscriber's negligence or inability to prevent

unintended use.


Subscriber shall defend and indemnify Pipeline from and against

any and all claims, demands and actions, and any resulting loss,

costs, damages and expenses (including court costs and reasonable

attorneys fees) of any nature whatsoever which may be asserted

against or imposed upon Pipeline by any person as a result of the

unauthorized or otherwise improper use of any User ID or password

issued by Pipeline to Subscriber, when such unauthorized or

improper use is the result of negligent or wrongful conduct on the

part of the Subscriber.