White River Hub, LLC
Original Volume No. 1
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Effective Date: 11/01/2008, Docket: RP08-645-000, Status: Effective
Original Sheet No. 141 Original Sheet No. 141
GENERAL TERMS AND CONDITIONS
23. STANDARDS OF CONDUCT
White River is an interstate natural-gas pipeline company that
transports natural gas for others pursuant to Subparts B and G of 18 C.F.R.
Part 284 and is affiliated, as that term is defined in 18 C.F.R. § 358, with a
marketing or energy affiliate. This section provides information and
procedures required by 18 C.F.R. § 250.16(b) and (c)(1), (2) and (3).
23.1 Shared Personnel and Facilities. White River does not share
operating personnel with any marketing or energy affiliate.
Information on operating facilities or operating personnel will be
posted on its Internet Web site. Such information will be updated pursuant to
18 C.F.R. §358 requirements.
23.2 Complaint Procedure. If a party has a concern relating to any
request for service or any ongoing service, the party may request a shipper
inquiry form, an example of which appears in this tariff. The party shall
complete the inquiry form and return it to:
Gary A. Schmitt, General Manager of Capacity Marketing and Business
White River Hub, LLC
C/O Questar Pipeline Company
180 East 100 South
Salt Lake City, UT 84111
FAX: (801) 324-2578
White River shall respond initially within 48 hours of receipt of
Shipper's inquiry. Each inquiry shall be investigated, and White River shall
inform the party in writing within 30 days of receipt of the party's inquiry
of any action taken. White River shall maintain a separate file for all
Shipper inquiries and White River's responses.
23.3 Affiliated Gathering Company Standards.
(a) White River will provide nondiscriminatory access to all
sources of supply in accordance with Part 284 of the Commission's regulations.
(b) White River will not condition or tie its agreement to
provide transportation service to an agreement by the producer, customer, end
user, or Shipper relating to any service by an affiliate, any services by its
self on behalf of its affiliate, or any services in which its affiliate is