Portland General Electric Company

Original Volume No. 1

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Effective Date: 08/07/2006, Docket: RP06-429-000, Status: Effective

First Revised Sheet No. 86 First Revised Sheet No. 86 : Effective

Superseding: Original Sheet No. 86








17.1 Shippers are first encouraged to work with Transporter to resolve

problems on an informal basis, prior to filing a formal complaint.


17.2 In the event of an unresolved problem, Shipper should submit a

complaint in writing to Transporter at the following address:


Doug Kuns

Manager, Pricing & Tariffs

Portland General Electric Company

121 S.W. Salmon Street

1 WTC-0702

Portland, OR 97204



17.3 Transporter will respond initially within 48 hours and in writing

within 30 days to such complaints.


17.4 A Shipper may also file a complaint with the Commission pursuant to

18 CFR Section 385.206 of the Commission's regulations.