American Midstream (AlaTenn), LLC
Fifth Revised Volume No. 1
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Effective Date: 05/01/2010, Docket: RP10-493-000, Status: Effective
Original Sheet No. 193 Original Sheet No. 193
GENERAL TERMS AND CONDITIONS (Continued)
General Counsel
American Midstream (AlaTenn), LLC
1614 15th Street, Suite 300
Denver, CO 80202.
Each complaint shall clearly identify the specific activity that has given rise to the
complaint.
The
General Counsel or his designee will respond initially to the complainant within 48
hours, and in
writing
within 30 Days.
34.4 INTERACTIVE INTERNET WEBSITE
(a) General - Transporter shall maintain an Interactive Internet Website for the
timely transfer of
electronicinformation provided and electronic transactions conducted by and
between
Transporter and
its Shippers. Public information posted on the Interactive Internet Website will be
available
without
password usage; however access to certain areas of the Interactive Internet
Website containing
information specific to individual Shippers and operators require userid and
password access.
Parties
may obtain a userid and password by contacting Transporter at (720) 457-6077.
(b) Operation - The Interactive Internet Website shall be available on a
nondiscrimatory basis
seven (7)
days per week, twenty-four (24) hours per day, except during scheduled
maintenance. The
Interactive
Internet Website will be menu driven and will allow for electronic mail and the
uploading and
downloading of files. Archived back-up records of the information displayed on
the Interactive
Internet
Website will be kept for no less than three (3) years, and parties will have
reasonable access to
those
records. Transporter, will however, periodically purge from current files archived
information
regarding
completed transactions. Information that has been purged from the Interactive
Internet Website
will be
archived, for at least three (3) years, and will be available in hard copy for
inspection by
appointment
during regular business hours at Transporter's principal place of business.
(c) Information Available - The Interactive Internet Website will permit Shipper
and third parties
to
access the following: