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Digital Strategy Arrow FERC Milestone Actions

 

Digital Strategy

FERC Milestone Actions

# Agency Milestone Actions Timeframe (months) Status(Completed, In Progress, Not Started)
3 6 12
1.2 Ensure all new IT systems follow the open data, content, and web API policy and operationalize agency.gov/developer pages.
[Within 6 months of release of open data policy – see milestone 1.1]
    X In Progress
2.1 Engage with customers to identify at least two existing major customer-facing services that contain high-value data or content as first-move candidates to make compliant with new open data, content, and web API policy. X     Completed
2.2 Make high-value data and content in at least existing two major customer-facing systems available through web APIs, apply metadata tagging and publish a plan to transition additional high-value systems. [Within 6 months of release of open data policy – see milestone 1.1]     X Not Started
4.2 Establish an agency-wide governance structure for developing and delivering digital services. [Within 3 months of release of governance guidance – see milestone 4.1]   X   Completed
5.2 Develop an enterprise-wide inventory of mobile devices and wireless service contracts.   X   Completed
5.3 Evaluate the government-wide contract vehicles in the alternatives analysis for all new mobile-related procurements.     X Not Started
6.3 Ensure all new digital services follow digital services and customer experience improvement guidelines. [Within 6 months of release of improvement guidance – see milestone 6.2]     X Not Started
7.1 Engage with customers to identify at least two existing priority customer-facing services to optimize for mobile use. X     Completed
7.2 Optimize at least two existing priority customer-facing services for mobile use and publish a plan for improving additional existing services. [Within 6 months of release of digital services improvement guidance – see milestone 6.2]     X Not Started
8.2 Implement performance and customer satisfaction measuring tools on all .gov websites. [Within 3 months of release of tools]   X   Completed



CONTACT
Marty Rison, Jr.
Email: marty.rison@ferc.gov
Telephone: 202-502-8039

Diti Gandhi
Email: diti.gandhi@ferc.gov
Telephone: 202-502-6764

TTY: 202-502-8659
 
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Updated: May 13, 2013