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Federal Energy Regulatory Commission



Careers Qualifications IT Specialist, 2210

 
IT Specialist
Information Technology (IT) Management Series, 2210
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    The following requirements are prescribed by the Office of Personnel Management External link and used to determine minimum qualifications.

    Individual Occupational Requirements  

    Basic Requirements:

    This standard allows eligibility through meeting either the requirements specified in the section titled Education or the requirements specified in the section titled Experience.

    Education: All academic degrees and coursework must be from accredited or pre-accredited institutions

    Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.


    Requirements

    Level

    Education

    GS-5 (or equivalent)

    bachelor's degree

    GS-7 (or equivalent)

    1 full year of graduate level education
    or
    superior academic achievement

    GS-9 (or equivalent)

    master's degree or equivalent graduate degree
    or
    2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree

    GS-11 (or equivalent)

    Ph.D. or equivalent doctoral degree
    or
    3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree

    or

    Experience

    Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate

    GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

    1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
    2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
    3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
    4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

    and

    Specialized Experience for GS-7 (or equivalent) and Above: Positions at GS-7 (or equivalent) and above require one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. The employing agency is responsible for defining the specialized experience based on the requirements of the position being filled.