About FERC Office of the Executive Director
Dr. Christina M. Handley, Chief Information Officer
Christina M. Handley was appointed as the Chief Information Officer (CIO) at the Federal Energy Regulatory Commission in November 2015. The CIO establishes and utilizes IT as a resource multiplying strategy to provide better quality information and faster service for Commission internal and external customers. Develops, coordinates, and maintains Commission-wide strategic and business IT plans. Oversees and facilitates information design and architecture for effective and efficient use of data. Develops the IT enterprise architecture and ensures that all IT initiatives support all aspects of the Commission business plan and are compliant with OMB directives, and other legislative mandates. Consistent with these Acts, the CIO plays a critical role in improving the acquisition and management of the Commission's information technology resources by: focusing on information resource planning to support the strategic mission; rethinking and restructuring the way the organization does its work before investing in information system and implementing risk management and a capital planning and investment control process that links to budget formulation and execution.
From 2013 to 2015, Christina served as the CIO of the Millennium Challenge Corporation, an innovative and independent US foreign aid agency that provides $10B in large-scale grants to fund country-led solutions for reducing poverty through sustainable economic growth. At the MCC, Christina established governance, capital planning and investment control and risk assessment processes for multiple grants management and administrative systems, delivered a 3-year IT strategic plan and roadmap of systems, eliminated $200K in duplicative software applications and migrated applications and data storage to “cloud” providers cutting costs by 50%. She delivered 650+ business process, knowledge management or automation improvements leveraging collaboration, workflow, content management and data/reporting tools for administrative systems and delivered the IT acquisition strategy and 60+ acquisitions to better leverage private sector innovations or improve service delivery, best value or cost savings to the government. She oversaw the IT planning, decision making and execution of a move to a new location and management of the network, infrastructure and security. Reduced or thwarted 31 IG findings on FISMA closing 22 audit recommendations from FY 2012 and 2013. Privacy Officer.
Prior to joining the MCC she served as Deputy CIO of the National Labor Relations to establish performance goals, budgets and strategies to achieve continued deployment of the Legal case management system and administrative systems modernization. She served 12 years with various Agencies of the Treasury Department. Christina was the Director of Web Content Services and Data Management for the Office of Financial Stability (OFS), the Office established in response to the Emergency Economic Stabilization Act 2008 to manage the $700B Troubled Asset Relief Program. Upon joining the OFS in January 2010, Christina created and grew the OFS Portal Program to deliver 1000+ web-based mission critical business process and information management improvements through the innovative use of IT. Prior to her position with the OFS, Christina directed Program Management Office (PMO) activities for the Treasury $53M Enterprise Content Management (ECM) encompassing document/records/case-workflow/knowledge management spanning Internal Revenue Service, Financial Crimes Enforcement Network and Office of Foreign Asset Closure, led various projects evaluating the impact of new technologies and produced cross-functional planning, policy, analyses and official responses to oversight authorities on the status and progress of critical IT program, capital plans and investment controls. In a previous role with the Office of the CIO, Christina led the Business Intelligence/Reporting and Performance Measures Program for Treasury’s state-of-the-art $70M enterprise Human Capital Management System, HR Connect. At the Internal Revenue Service (IRS) from 2000 to 2004, Christina established strategic workforce planning, and led analyses for a massive reorganization and business systems modernization.
She is presently an Air Force Reservist (Colonel) with the Secretary of the Air Force, Office of the CIO, Pentagon. From 1990 to 2000, she served at various domestic and overseas locations performing program management and evaluation, management engineering, A-76 commercial activities/outsourcing studies, manpower program management and manpower requirements determinations.
Her doctoral thesis examines enterprise (strategic human) resource planning systems and organizational performance in the public sector, University of Maryland UC. Her education also includes a Masters in International Management from Thunderbird American Graduate School of International Management, a Masters of Business Administration from Arizona State University, and a Bachelor of Science in Mathematics from the George Washington University.