U-T Offshore System, L.L.C.
Third Revised Volume No. 1
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Effective Date: 06/01/1997, Docket: RP97-146-001, Status: Effective
Second Revised Sheet No. 40 Second Revised Sheet No. 40 : Superseded
Superseding: First Revised Sheet No. 40
GENERAL TERMS AND CONDITIONS
(Continued)
2.6 Complaints
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In the event that a Shipper or potential Shipper has a complaint relative to
service under this Third Revised Volume No. 1, the Shipper shall:
(a) Provide a written description of the complaint, including the
identification of the transportation request, and send it to:
U-T Offshore System
c/o ANR Pipeline Company, Operator
500 Renaissance Center
Detroit, Michigan 48243
Attention: Manager, Business Operations
(b) U-TOS will respond to any such complaint verbally within 48 hours after
receipt of the complaint. In the initial response, U-TOS will acknowledge
receipt of the complaint and request any additional information that is
needed to process the complaint. Within thirty days from the day of
receipt of a written complaint, U-TOS will respond to the complaint in
writing advising Shipper of the disposition of the complaint.
2.7 Information
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Any person may request information on the pricing or other terms of
transportation service and/or capacity availability by contacting U-TOS at the
following:
U-T Offshore System
c/o ANR Pipeline Company, Operator
500 Renaissance Center
Detroit, Michigan 48243
Attention: Manager, Business Operations
Such information may also be available to parties having authorized access to
U-TOS' Electronic Delivery Mechanism, as further described in Section 20 of
these General Terms and Conditions.
3. MEASUREMENT
3.1 Unit of Measurement and Metering Base. The volumetric measurement base shall
be 1 cubic foot of Gas at a pressure base of 14.73 pounds per square inch
absolute, a temperature base of 60 degrees Fahrenheit (on a dry basis).
3.2 The unit of gas received and delivered by Transporter shall be 1 Dth. The
number of Dth shall be determined by multiplying the number of standard cubic
feet of gas measured on the measurement basis described in this section, by the
total Heating Value of such gas in Btu per standard cubic foot as defined in
Section 4.1 below, and by dividing the product by 1 million (1,000,000). For
reporting purposes, Btu conversion factors should be reported to not less than
3 decimal places and Pressure Base conversion factors should be reported to not
less than 6 decimal places. For calculation purposes, not less than 6 decimal
places should be used for both conversion factors.