Kansas Pipeline Company

Original Volume No. 1

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Effective Date: 05/11/1998, Docket: CP96-152-009, Status: Effective

Original Sheet No. 214 Original Sheet No. 214 : Effective

 

GENERAL TERMS AND CONDITIONS (Continued)

 

security or prepayment as specified in 6.3 above. If

security or prepayment is not tendered in a time period

as reasonably determined by Kansas Pipeline, then Kansas

Pipeline is not required to continue service.

 

6.5 If Shipper is unable to maintain credit approval, the

executed Service Agreement shall terminate as of the

first Day of the Month following written notice to

Shipper.

 

6.6 In the event a Shipper or potential Shipper may have a

complaint, the Shipper or potential Shipper shall:

 

(a) Provide Kansas Pipeline a written or oral description

of the complaint, including the identification of the

request for service rights, if applicable, by

contacting Kansas Pipeline at the following:

 

Kansas Pipeline

Attn.: Transportation Services

8325 Lenexa Drive, Suite 400

Lenexa, KS 66214

 

Telephone: (913) 888-7139

Facsimile: 888-9254

 

(b) Kansas Pipeline shall respond initially within two

Business Days and in writing within 30 Days advising

Shipper or potential Shipper of the disposition of the

complaint.

 

6.7 A request for service rights shall not be valid and

no request date shall be assigned until Kansas Pipeline

has received in writing all of the information required

or requested under Sections 6.1 and 6.2 herein.

If Kansas Pipeline requests additional information or

assurances in accordance with this Section, and such

information is provided within seven Days of such

request, Shipper's request for service rights shall

be deemed to have been received when the information

set forth in Sections 6.1 and 6.2 was received.

Otherwise, Shipper's request for service rights shall

become valid and a request date assigned when such

additional information or assurances are actually

received in writing by Kansas Pipeline.