Trunkline LNG Company
Original Volume No. 1
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Effective Date: 08/01/1994, Docket: MT94- 26-000, Status: Effective
Second Revised Sheet No. 79.1 Second Revised Sheet No. 79.1 : Effective
Superseding: First Revised Sheet No. 79.1
RATE SCHEDULE PLNG-2 (Continued)
OPERATION OF RATE SCHEDULE PLNG-2 IN CONJUNCTION WITH ITS
MARKETING AFFILIATES 1 SOURCE ENERGY SERVICES COMPANY AND
PAN NATIONAL GAS SALES, INC.
1. Operating Personnel and Shared Facilities
TLC shares no facilities (other than telephone equipment, a
Local Area Network and a mainframe computer system) or
operating personnel with any of its marketing affiliates. The
computer equipment, including access to all computer data
bases, is password protected in order to maintain segregation
of utilization and confidential access to the system.
2. Complaint Procedures
(a) Any person wishing to file a complaint with respect to the
operation by TLC of this Rate Schedule PLNG-2 in conjunction
with its marketing affiliates shall provide TLC with a
written or verbal description of the complaint, including
the identification of the terminalling request, if
applicable, by contacting TLC at the following address:
Trunkline LNG Company
Attn: Manager, Administration
P. O. Box 6327
Lake Charles, Louisiana 70606
(318) 478-9936
(b) TLC will respond initially within 24 hours and in writing
within 30 days advising customer or potential customer of
the disposition of the complaint.
3. Any person may request information on the pricing of LNG terminal
service or capacity availability upon furnishing information as
to the quantity and nature of service, by contacting TLC at the
following address:
Trunkline LNG Company
Attn: Manager, Administration
P. O. Box 6327
Lake Charles, Louisiana 70606
(318) 478-9936