Trunkline LNG Company
Original Volume No. 1
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Effective Date: 03/05/1990, Docket: MT90- 7-000, Status: Effective
Original Sheet No. 79-1 Original Sheet No. 79-1 : Superseded
RATE SCHEDULE PLNG-2 (Continued)
OPERATION OF RATE SCHEDULE PLNG-2 IN CONJUNCTION WITH ITS
MARKETING AFFILIATES PANHANDLE TRADING COMPANY AND
TEXAS EASTERN GAS SERVICES COMPANY
1. Operating Personnel and Shared Facilities
TLC does not share facilities (other than telephone equipment)
or operating personnel with its marketing affiliates Panhandle
Trading Company (PTC) and Texas Eastern Gas Services Company (TEGAS).
2. Request for LNG Terminal Service
TLC does not require specified information or a specific format for
a valid request for LNG terminal service.
3. Complaint Procedures
In the event that a customer or potential customer may have any
complaints, the customer or potential customer shall:
a. Provide TLC a written or verbal description of the complaint,
including the identification of the transportation request, if
applicable, by contacting Seller at the following:
Trunkline LNG Company
Attn: President and Chief Operating Officer
P. O. Box 1642
Houston, Texas 77251-1642
(713) 627-5400
b. TLC will respond initially within 24 hours and in writing within
30 days advising customer or potential customer of the disposition of
the complaint.
4. Procedure to Obtain Capacity Availability and Pricing Information
Any person may request information on the pricing of LNG terminal
service or capacity availability upon furnishing information as to the
quantity and nature of service, by contacting TLC at the following
address:
Trunkline LNG Company
Attn: President and Chief Operating Officer
P. O. Box 1642
Houston, Texas 77251-1642
(713) 627-5400