Trunkline LNG Company

Original Volume No. 1

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Effective Date: 03/05/1990, Docket: MT90- 7-000, Status: Effective

Original Sheet No. 79-1 Original Sheet No. 79-1 : Superseded

 

 

 

RATE SCHEDULE PLNG-2 (Continued)

 

 

OPERATION OF RATE SCHEDULE PLNG-2 IN CONJUNCTION WITH ITS

MARKETING AFFILIATES PANHANDLE TRADING COMPANY AND

TEXAS EASTERN GAS SERVICES COMPANY

 

1. Operating Personnel and Shared Facilities

 

TLC does not share facilities (other than telephone equipment)

or operating personnel with its marketing affiliates Panhandle

Trading Company (PTC) and Texas Eastern Gas Services Company (TEGAS).

 

2. Request for LNG Terminal Service

 

TLC does not require specified information or a specific format for

a valid request for LNG terminal service.

 

3. Complaint Procedures

 

In the event that a customer or potential customer may have any

complaints, the customer or potential customer shall:

 

a. Provide TLC a written or verbal description of the complaint,

including the identification of the transportation request, if

applicable, by contacting Seller at the following:

 

Trunkline LNG Company

Attn: President and Chief Operating Officer

P. O. Box 1642

Houston, Texas 77251-1642

(713) 627-5400

 

b. TLC will respond initially within 24 hours and in writing within

30 days advising customer or potential customer of the disposition of

the complaint.

 

4. Procedure to Obtain Capacity Availability and Pricing Information

 

Any person may request information on the pricing of LNG terminal

service or capacity availability upon furnishing information as to the

quantity and nature of service, by contacting TLC at the following

address:

 

Trunkline LNG Company

Attn: President and Chief Operating Officer

P. O. Box 1642

Houston, Texas 77251-1642

(713) 627-5400