Trunkline Gas Company

First Revised Volume No. 1

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Effective Date: 09/01/1993, Docket: RS92- 25-005, Status: Effective

Sub Original Sheet No. 164 Sub Original Sheet No. 164 : Superseded

GENERAL TERMS AND CONDITIONS

(Continued)

2. REQUESTS FOR SERVICE (Continued)

2.7 In the event that any information provided by Shipper in this

Section 2 changes or is expected to change, Shipper shall provide

prompt written notice of such changes to Trunkline.

2.8 Shipper may submit a request to change primary Points of Receipt

or primary Points of Delivery or to modify the MDRO or MDDO at any

primary Point of Receipt or Delivery upon fifteen (15) days prior

notice using the LINKþ System or written notice unless otherwise

precluded from doing so in accordance with the terms and

conditions of a capacity release. Such request may be submitted

once in any fifteen (15) day period. Such change or modification

shall not reduce the economic value of the Service Agreement

without Trunkline's written consent in accordance with Section

10.6 herein.

2.9 In the event that a Shipper or potential Shipper may have

any complaints, Shipper or potential Shipper shall:

(A) Provide Trunkline a written description of the complaint,

including the identification of Shipper's contract number or

request for service, whichever is applicable, by contacting

Trunkline at the following:

Trunkline Gas Company

Attn: Director of Marketing Operations

P. O. Box 1642

Houston, Texas 77251-1642

(713) 627-4709

(B) Trunkline shall respond initially within forty-eight (48)

hours and in writing within thirty (30) days advising

Shipper or potential Shipper of the disposition of the

complaint.

2.10 Any person may request information on the pricing of services or

capacity available for use by contacting Trunkline at the

following:

Trunkline Gas Company

Attn: Manager of Marketing Services

P. O. Box 1642

Houston, Texas 77251-1642

(713) 627-4731