TransColorado Gas Transmission Company

Original Volume No. 1

Effective Date: 05/15/2000, Docket: GT00- 25-000, Status: Effective

Second Revised Sheet No. 258 Second Revised Sheet No. 258 : Superseded

Superseding: First Revised Sheet No. 258

GENERAL TERMS AND CONDITIONS

21. COMPLIANCE PLAN FOR TRANSPORTATION SERVICES

21.1 Purpose. TransColorado is an interstate natural gas pipeline

company that transports natural gas for others pursuant to Subparts B and

G of Part 284 and is affiliated through its corporate parents (an equal

partnership comprised of K N TransColorado, Inc., and Questar

TransColorado, Inc.) with corporations which may engage in marketing or

brokering activities as defined in Section 161.2 of the Commission's

Regulations. Section 21 provides the information and procedures required

by 18 C.F.R. Section 250.16(b) and (c).

21.2 Shared personnel and facilities. TransColorado, as a separate

entity, does not share any operating personnel or facilities with any

affiliated marketing or brokering entity. The two interstate pipeline

companies that comprise TransColorado (K N Interstate Gas Transmission

Company and Questar Pipeline Company) have complied with the procedures

required by Sections 161 and 250.16 of the Commission's Regulations.

21.3 Complaint Procedures. If an existing or potential Shipper has

a concern relating to any request for transportation service or any

ongoing transportation service, Shipper may complete the inquiry form

included in this Tariff. Shipper shall complete the inquiry form and

return it to:

TransColorado Gas Transmission Company

370 Van Gordon Street

P.O. Box 281304

Lakewood, CO 80228-8304

TransColorado shall notify Shipper within 48 hours that the

inquiry has been received. Each inquiry will be noted on the

transportation request log. Each inquiry shall be investigated, and

TransColorado shall inform Shipper in writing within 30 days of receipt of

the inquiry of the action, if any, taken in response to Shipper's inquiry.

TransColorado shall maintain a separate file for all shipper inquiries and

TransColorado's responses.