Texas Eastern Transmission Corporation
Sixth Revised Volume No. 1
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Effective Date: 01/01/2001, Docket: RP01-112-000, Status: Effective
Sixth Revised Sheet No. 647 Sixth Revised Sheet No. 647 : Effective
Superseding: Fifth Revised Sheet No. 647
GENERAL TERMS AND CONDITIONS
16. ORDER NOS. 497, ET SEQ., AND 566 COMPLIANCE PROCEDURES
This Section provides the information required by Order Nos. 497, et seq., and 566.
16.1 Shared Operating Personnel and Facilities
Information on any facilities or operating personnel that Pipeline shares with its
marketing affiliate will be available on Pipeline's Internet Web site. Such
information will be updated within three (3) business days of any change.
16.2 Complaint Procedures
Complaints concerning any of Pipeline's Order Nos. 497, et seq., or 566, et seq.
compliance procedures should be directed to Pipeline counsel at (713) 627-5224 or by
fax to Pipeline's Legal Department at (713) 989-3190 with a designation that it is a
marketing affiliate regulation complaint. Pipeline shall respond initially within
forty-eight (48) hours and in writing within thirty (30) days to such complaints. In
the event the required date of Pipeline's response falls on a Saturday, Sunday, or a
holiday that affects Pipeline, Pipeline shall respond by the next business day.
16.3 [Reserved for Future Use]