Williams Natural Gas Company

Second Revised Volume No. 1

Effective Date: 04/01/1997, Docket: RP96-387-000, Status: Effective

First Revised Sheet No. 235 First Revised Sheet No. 235 : Superseded

Superseding: Substitute Original Sheet No. 235

GENERAL TERMS AND CONDITIONS

10. OPERATIONAL FLOW ORDERS

10.1 General

WNG may issue operational flow orders (OFO's) to Shippers under

Rate Schedules ITS, ISS, TSS, FSS, STS, SFT and FTS, or to Point

Operators as described in this Article 10 as it deems necessary to

protect the integrity of its system or any portion thereof. WNG's

actions with respect to OFO's are to be reasonable, objective, and

non-discriminatory. No Shipper or Point Operator that is subject

to an OFO shall be required to exceed its contractual rights or

obligations under its agreement with WNG. WNG shall not be liable

for any resulting damages, costs, or expenses incurred as a result

of such OFO unless such damages, costs, or expenses result from the

negligence or willful misconduct by WNG. The types of OFO's

described below are illustrative and are not intended to be

all-inclusive. If any Shipper or Point Operator does not follow

the operational orders issued hereunder, such Shipper or Point

Operator, in addition to all other remedies, shall be liable for

any resulting damages, costs, or expenses and will indemnify WNG

from any such damages, costs, and expenses to WNG or any other

party. Except for reason of force majeure, WNG will provide a

reservation charge and surcharge credit for reduced deliveries that

result from the issuance of an OFO.

OFO's will be issued by 5:00 p.m. Central time. The OFO will be

effective one gas day later (second gas day after issuance of OFO),

in accordance with the Article 9 nomination and scheduling

provisions, unless otherwise provided in the order. WNG may make

OFO's effective with a shorter notice if necessary to protect the

integrity of its system. Nomination changes required by an OFO

must be made in accordance with Article 9.1(c) and (d).

Each Shipper and Point Operator shall designate one or more persons

for WNG to contact on operational matters on a 24-hour a day, 365

days a year basis. If WNG is unable to contact any Shipper or

Point Operator because that Shipper's or Point Operator's contact

person(s) is unavailable, such Shipper or Point Operator shall be

solely responsible for any consequences arising from such failure

of communications.