Carnegie Interstate Pipeline Company

Original Volume No. 1

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Effective Date: 10/01/2000, Docket: RP00-544-000, Status: Effective

Third Revised Sheet No. 127 Third Revised Sheet No. 127 : Effective

Superseding: Second Revised Sheet No. 127

GENERAL TERMS AND CONDITIONS

(Continued)

28. (Continued)

Information on any operating facilities or operating

personnel that CIPCO shares with any marketing affiliate is

available on its internet web site.

Complaints concerning any of CIPCO's Order No.

497, et seq. compliance procedures should be directed

in writing to CIPCO's Director -- Transportation

Marketing. CIPCO shall respond to any complaint

initially within forty-eight (48) hours and in

writing within five (5) business days.