Midcoast Interstate Transmission, Inc.

Second Revised Volume No. 1

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Effective Date: 09/18/2000, Docket: MT00- 11-001, Status: Effective

Sub Fourth Revised Sheet No. 150 Sub Fourth Revised Sheet No. 150 : Effective

Superseding: Third Revised Sheet No. 150

GENERAL TERMS AND CONDITIONS (Continued)

General Counsel,

Midcoast Interstate Transmission, Inc.,

1100 Louisiana, Suite 2900,

Houston, Texas 77002. Each complaint

shall clearly identify the specific activity.

that has given rise to the complaint. The

General Counsel or his designee will

respond initially to the complainant within 48

hours, and in writing within 30 days.

34.4 Electronic Bulletin Board

(a) General - Transporter shall contract with

a third-party vendor (Vendor) for interactive

electronic bulletin board services.

Transporter's EBB will be made available to

Shipper and other third parties, as set forth

below. A Shipper or third party may gain

access to Transporter's EBB by:

(a) acquiring compatible computer capability;

(b) executing the necessary access agreements

with Vendor; and (c) receiving a user

password for accessing the system.

Transporter's EBB shall be available on

a nondiscriminatory basis.

(b) Operation - The EBB shall be available seven

(7) days per week, twenty-four (24) hours per

day, except during scheduled maintenance.

The EBB will be menu driven and will allow

for electronic mail and the uploading and

downloading of files. Vendor, on behalf of

Transporter, will create and maintain

archived back-up records of the

information displayed on the EBB for no less

than three (3) years, and will permit parties

reasonable access to those records. Vendor,

will however, periodically purge from current

files archived information regarding

completed transactions. Information that has

been purged from the EBB system will be

archived, for at least three (3) years, and

will be available in hard copy for inspection

by appointment during regular business hours

at Transporter's principal place of business.

(c) Information Available - The EBB system will

permit Shipper and third parties to access

the following: