Midcoast Interstate Transmission, Inc.

Second Revised Volume No. 1

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Effective Date: 08/20/2000, Docket: MT00- 11-000, Status: Effective

Fifth Revised Sheet No. 148 Fifth Revised Sheet No. 148 : Effective

Superseding: Fourth Revised Sheet No. 148

GENERAL TERMS AND CONDITIONS (Continued)

34. ORDER NO. 497 and 497-A COMPLIANCE INFORMATION AND

PROCEDURES

34.1 Shared Personnel and Facilities

 

(a) Certain personnel working for the Transporter

are involved in the operation of affiliated

marketing companies. The titles of such

personnel are as follows:

(1) Dan C. Tutcher; President & CEO

(2) I.J. "Chip" Berthelot, II; Executive Vice

President & COO

(3) E. Chris Kaitson; General Counsel

(4 David Croucher; Contract Administration

(5) Greg Montgomery; Financial Accounting

 

The only common facilities are offices occupied by

those personnel listed above which are located at

1100 Louisiana, Suite 2900 and Suite 3200, Houston

Texas 77002. These facilities include offices,

office furniture and equipment. These facilities

relate only to those personnel performing work for

Transporter and the affiliated marketing companies.

Additionally, Transporter and the affiliate

marketing companies also share selected computer

applications such as E-mail, etc. However, those

applications do not include any applications

related to Transporter's transportation services.

 

34.2 Standards of Conduct

Transporter will apply FERC Order No. 497 standards

of conduct and reporting requirements to its

marketing affiliate(s), including Merchant, as

applicable.

 

34.3 Shipper Complaint Procedures

Customers are encouraged to resolve any disputes

informally with their designated customer

representative. A formal complaint concerning any

transportation service offered by Transporter shall

specifically state that it is a complaint under

Order No. 497 or 636 and shall be directed, in

writing, to the