Panhandle Eastern Pipe Line Company

First Revised Volume No. 1

Effective Date: 11/01/1999, Docket: RP99-506-000, Status: Effective

First Revised Sheet No. 221 First Revised Sheet No. 221 : Superseded

Superseding: Original Sheet No. 221

GENERAL TERMS AND CONDITIONS

(Continued)

Irrevocable Letter of Credit; (c) security interest in

collateral found to be satisfactory to Panhandle; (d) a

guaranty, acceptable to Panhandle, by another person or

entity which satisfies credit appraisal. An advance

deposit, Standby Irrevocable Letter of Credit, or security

interest should at all times equal the three highest

Months of estimated usage during the term of the Service

Agreement.

6.4 If Shipper's credit standing ceases to meet Panhandle's

credit requirements during the period of service, then

Panhandle has the right to require security or prepayment

as specified in 6.3 above. If security or prepayment is

not tendered in a time period as reasonably determined by

Panhandle, then Panhandle is not required to continue

service.

6.5 If Shipper is unable to maintain credit approval, the

executed Service Agreement shall terminate as of the first

Day of the Month following written notice to Shipper.

6.6 In the event a Shipper or potential Shipper may have a

complaint, the Shipper or potential Shipper shall:

(a) Provide Panhandle a written or oral description of

the complaint, including the identification of the

request for service rights, if applicable, by

contacting Panhandle at the following:

Panhandle Eastern Pipe Line Company

Attn: Customer Services

P. O. Box 4967

Houston, Texas 77210-4967

Phone: (713) 627-4272 or

1-800-275-7375

Facsimile: (713) 989-1178

(b) Panhandle shall respond initially within two Business

Days and in writing within 30 Days advising Shipper

or potential Shipper of the disposition of the

complaint.