Caledonia Gas And Storage

First Revised Volume No. 1

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Effective Date: 09/30/2010, Docket: RP10-1032-000, Status: Effective

Original Sheet No. 58 Original Sheet No. 58

 

Caledonia will respond initially within two (2) Business Days and in

writing within thirty (30) days of receipt of the complaint advising

Customer of the disposition of the complaint. In the event the

required date of Caledonia’s response falls on a Saturday, Sunday or a

holiday that affects Caledonia, Caledonia shall respond by the

following Business Day.

3.7 Information Requests.

(a) Any person may request information on pricing, terms of storage or

parking service or capacity availability by contacting Caledonia at the

following:

Caledonia Energy Partners, L.L.C.

Attn: Director of Marketing

20329 State Hwy 249, Suite 400

Houston, Texas 77070

Phone: (281) 374-3050

Fax: (281) 374-3088

 

(b) A list of phone numbers for control personnel for Caledonia who are

on-call 24 hours a day will be posted on the Internet Web Site.

 

4. EVIDENCE OF CREDITWORTHINESS AND SECURITY

4.1 Evidence of Creditworthiness. Acceptance of a Service request

and/or continuation of Service is contingent upon Caledonia’s

completion of a credit evaluation it deems satisfactory in accordance

with the criteria set forth in this Section 4. To enable Caledonia to

conduct such credit evaluation, Customer shall submit the information

set forth in Section 4.2 below, to the extent such information is

applicable to such Customer. A Customer may be deemed creditworthy if

(i) it has an Acceptable Credit Rating; (ii) a Customer Event of

Default has not occurred, and (iii) Caledonia believes, in its

reasonable and non-discriminatory judgment, after review of Customer’s

financial situation based on all information available, that Customer

will fully, timely and faithfully perform all obligations under all

service agreements and, if applicable, that Customer’s Credit Support

Provider’s guarantee fully secures such obligations and is enforceable

by Caledonia against such Credit Support Provider.

4.2 Credit Evaluation. Customer or Customer’s Credit Support Provider,

if applicable, will be required to provide the following information

to Caledonia in order to perform its credit evaluation:

(a) Customer’s Financial Statements.