Caledonia Gas And Storage

First Revised Volume No. 1

Effective Date: 09/30/2010, Docket: RP10-1032-000, Status: Effective

Original Sheet No. 54 Original Sheet No. 54

3. REQUEST FOR SERVICE

3.1 Requests for Service.

(a) Caledonia will accept requests for any Services provided under

this Gas Tariff with regard to any capacity that is available.

Available capacity shall be posted on Caledonia’s Internet Web Site in

accordance with Commission regulations. Such capacity shall be

allocated on a first-come, first-served basis to the first Customer

offering to pay a rate for service that Caledonia finds acceptable.

From time to time, Caledonia may negotiate with Customers for

prearranged storage service for a future period, or for interim service.

(b) Process. Any Customer wishing to obtain service from Caledonia

under Rate Schedule FSS, AISS, AILS, ISS, IPS or ILS shall submit to

Caledonia a Request for Service in the form attached and in accordance

with the applicable Rate Schedule. Such request may be delivered in

person or by telephone, or submitted by United States mail, overnight

courier service, facsimile transmission (fax), e-mail, or through

Caledonia’s Internet Web Site. Caledonia shall evaluate and respond to

Customer’s request as soon as reasonably possible and at least within

five (5) Business Days of its receipt; provided that Caledonia shall

not be obligated to sell its capacity if, in Caledonia’s reasonable

discretion, the Customer fails to offer a minimum reserve amount or

otherwise submits an offer containing unreasonable terms and

conditions. If Caledonia and the requesting party mutually agree to

the rates the party will pay for a Service, as well as all other

commercial terms of such Service, Caledonia and Customer will, subject

to the requesting party meeting all “Qualified Customer” requirements,

execute a Service Agreement. Caledonia and Customer may agree verbally

to the commercial terms of Service, with the communication of an offer

and the communication of an acceptance of such terms constituting a

valid, binding and enforceable agreement between the Parties, and for

any Service Agreement which cannot by its terms be completely performed

within one year from the date of such agreement, Caledonia and Customer

will memorialize the terms of such agreement by executing the relevant

Service Agreement. Notwithstanding the foregoing, Caledonia will

endeavor to confirm all agreements for Service via an executed Service

Agreement (whether or not performance is required within one year) and

Customer shall have three (3) Business Days to protest any terms set

forth in such Service Agreement which, in Customer’s reasonable

opinion, do not accurately reflect the verbal agreement made between

Customer and Caledonia; if Customer does not protest the terms of a

Service Agreement within three (3) Business Days of Caledonia’s

delivery of such Service Agreement, the terms set forth in such Service

Agreement will be deemed correct. Either Party may record the telephone

calls between the