Caledonia Gas And Storage
Original Volume No. 1
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Effective Date: 06/07/2007, Docket: RP07-444-000, Status: Effective
First Revised Sheet No. 70 First Revised Sheet No. 70 : Effective
Superseding: Original Sheet No. 70
25. NON-WAIVER OF FUTURE DEFAULT
Caledonia may waive any of its rights hereunder or any obligations
of Customer on a basis which is not unduly discriminatory; provided that
no waiver by either Customer or Caledonia of any one or more defaults by
the other in performance of any of the provisions of the Agreement shall
operate or be construed as a waiver of any other existing or future default
or defaults, whether of a like or of a different character.
26. DISPUTE RESOLUTION PROCEDURES
Any Customer or Potential Customer may make a written complaint to
Caledonia regarding any dispute between Customer and Caledonia arising
under this tariff. Such notice shall be addressed to the person and
address identified within Section 18 (NOTICES) of the General Terms and
Condition of this Tariff. Customer must specify a reason for the dispute.
Within two (2) business days of receiving a complaint, Caledonia shall
provide an initial response to complainant, acknowledging receipt of the
complaint and requesting further information as appropriate. Within 30
days after receipt of Customer’s complaint, Caledonia shall review the
complaint and provide a written decision to the complainant addressing
each element thereof and, where appropriate, recommend a course of action.
In the event the complainant disagrees with this determination and makes a
written request for reconsideration or clarification, specifying each
reason the complainant disagrees with the initial determination, Caledonia
shall consider such request and within 30 days after receipt thereof shall
render its final written decision to complainant, addressing each element
thereof and, where appropriate recommending a course of action.
27. LIMITATION OF LIABILITY
Notwithstanding any provision of the Service Agreement or this
FERC Gas Tariff, no Party, its affiliates and their respective directors,
officers and employees shall be liable to another Party or its affiliates
or any director, officer or employee of such Party or its affiliates, for
any punitive, specials, or exemplary damages or consequential,indirect,
or incidental damages or lost profits that arise out of, relate to or are
otherwise attributable to the Service Agreement, even if such Party or its
affiliates or any director, officer or employee of such Party or its
affiliates has been made aware of the possibility of such damages or lost
profits. THIS SECTION 27 SPECIFICALLY PROTECTS EACH PARTY, ITS AFFILIATES
AND THEIR RESPECTIVE DIRECTORS, OFFICERS AND EMPLOYEES AGAINST SUCH DAMAGES
OR LOST PROFITS EVEN IF WITH RESPECT TO THE NEGLIGENCE, STRICT LIABILITY,OR
OTHER FAULT OR RESPONSIBILITYOF SUCH PARTY, ITS AFFILIATES, AND THEIR
RESPECTIVE DIRECTORS, OFFICERS AND EMPLOYEES; AND ALL RIGHTS TO RECOVER SUCH
DAMAGES OR PROFITS ARE HEREBY WAIVED AND RELEASED. Nothing contained in
the foregoing shall limit the liability of either Party to the other Party,
if any, for direct damages. Notwithstanding the foregoing, nothing in this
Section 27 shall limit the liability of either Party to the other Party, if
any arising out of gross negligence, willful misconduct, or bad faith actions.