W T G Hugoton, LP

Original Volume No. 1

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Effective Date: 08/01/2007, Docket: CP06- 90-002, Status: Effective

Original Sheet No. 221 Original Sheet No. 221 : Effective

 

GENERAL TERMS AND CONDITIONS

 

17.2 Procedures Regarding Compliance

 

(a) WTG Hugoton's procedures implementing the Standards of Conduct are

posted on its Internet website.

 

(b) Requests for Service. The specific information and format required

from a Shipper for a Valid Request for Service under Rate Schedules FT and IT

are set forth at Section 23 of the GENERAL TERMS AND CONDITIONS.

 

17.3 Procedures Regarding Complaints

 

(a) For purposes of FERC Order No. 497, all oral and written complaints

should be directed to:

 

WTG Hugoton, LP

Attention: Chief Compliance Officer

4000 N. Big Spring, Suite 115

Midland, TX 79705

Phone: (432) 620-6104

Fax: (432) 570-4246

 

(b) The recipient of the complaint will contact the appropriate person

for further review/resolution. WTG Hugoton will initially respond to the

complainant within 48 hours of the complaint. WTG Hugoton will respond in

writing to the complainant within 30 days of the complaint. The response

shall indicate the validity of the complaint and what corrective actions, if

any, should be taken.

 

(c) Requests for Service. The specific information and format required

from a Shipper for a Valid Request for Service under Rate Schedules FT and IT

are set forth at Sections 22 and 23 of the GENERAL TERMS AND CONDITIONS.