W T G Hugoton, LP

Original Volume No. 1

 Contents / Previous / Next / Main Tariff Index

 

 

Effective Date: 08/01/2007, Docket: CP06- 90-002, Status: Effective

Original Sheet No. 220 Original Sheet No. 220 : Effective

 

GENERAL TERMS AND CONDITIONS

 

16. SUSPENSION OF SERVICE DUE TO DEFAULT

 

In the event that Shipper fails to comply with the terms contained in

the applicable Rate Schedule and/or the terms of the Service Agreement, (other

than billing disputes, which is addressed in Section 9 of the GENERAL TERMS

AND CONDITIONS of this Tariff), in addition to any remedy it may have and upon

receipt of any appropriate regulatory approval, if any, WTG Hugoton may

suspend service hereunder after implementing a thirty (30) day notification

procedure to such Shipper. The notification procedure consists of a first

notice that would inform the Shipper that it has twenty (20) days to correct

the default, and a second notice to the Shipper that would inform the Shipper

that service will be suspended in ten (10) days. WTG Hugoton shall have the

right to waive any provision of the applicable Rate Schedule or Service

Agreement; provided, however, that no such waiver shall operate or be

construed as a waiver of any other existing or future default or defaults,

whether of a like or different character.

 

17. STANDARDS OF CONDUCT

 

17.1 Procedures Regarding Complaints

 

(a) All oral and written complaints regarding transactions with an

energy affiliate should be directed to:

 

WTG Hugoton, LP

Attention: Chief Compliance Officer

4000 N. Big Spring, Suite 115

Midland, TX 79705

Phone: (432) 620-6104

Fax: (432) 570-4246

 

(b) The recipient of the complaint will contact the appropriate person

for further review/resolution. WTG Hugoton will initially respond to the

complainant within 48 hours of the complaint. WTG Hugoton will respond in

writing to the complainant within 30 days of the complaint. The response

shall indicate the validity of the complaint and what corrective actions, if

any, should be taken.