T.W. Phillips Pipeline Corp.

Original Volume No. 1

Effective Date: 01/01/2010, Docket: RP10-141-000, Status: Effective

Original Sheet No. 74 Original Sheet No. 74

GENERAL TERMS AND CONDITIONS

(Continued)

25. COMMUNICATION REGARDING SERVICES

25.1. System and Service Information – Whenever possible, information on the avail-

ability, pricing or other terms of the transportation services will be made avail-

able on Transporter’s Website.

25.2. Access to Transporter’s Website – Information about Transporter’s system and its

capacity shall be provided on Transporter’s Website.

a) This Website provides a menu of information available; is downloadable;

is backed up daily, with the most recent entries displayed ahead of older

entries; is periodically purged of information on completed transactions,

with purged information archived on the Website for three years; contains

links that separate critical system-wide notices from non-critical

notices; and contains a search function.

b) A Shipper may gain use of Transporter’s Website by: (1) Acquiring com-

patible PC capability and receiving a user identification number for

accessing the system; or (2) Executing a Website Access Agreement with

Transporter.

25.3. Except as otherwise provided herein, any notice, request, or demand concerning

service under any FT or IT Agreement will be posted on Transporter’s Website.

System-wide notices should have a separate category for notices that are not

critical.

25.4. Except as provided otherwise in this Tariff or the FT or IT Agreement, operational

communications may be made by telephone or other mutually agreeable means without

subsequent written confirmation, unless written confirmation is requested by

either party hereto.

25.5. All notices concerning the limitation or interruption or the transportation of

Gas supplies or other similar matters concerning the dispatching of Gas, which

would be effective with seventy two (72) hours of the notice shall be provided

via Transporter’s Website. Confirmations shall be given via Internet E-mail or

direct notification to the party’s Internet URL address, to be chosen by the

affected party and posted on Transporter’s Website.