Rendezvous Pipeline Company, L.L.C.
Original Volume No. 1
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Effective Date: 02/08/2007, Docket: RP07- 6-000, Status: Effective
Original Sheet No. 67 Original Sheet No. 67 : Pending
24. ELECTRONIC COMMUNICATIONS
24.1 Access to Internet website. Information about
Transporter's System and its capacity shall be provided
on Transporter's Designated Site, accessible via the
Internet's World Wide Web, at www.rendezvouspipeline.com.
24.2 System and Service Information. Information on the
availability, pricing, or other terms of the
transportation services will be made available on
Transporter's Designated Site.
24.3 Transporter shall make available on its Designated Site
information required to be made available pursuant to
FERC's Order No. 2004, as set forth in Part 358 of
FERC's regulations.
25. DISPOSITION OF EXCESS GAS
Transporter may make incidental sales of Gas from time to
time to provide fuel and use quantities to Shippers.
Further, in order to alleviate conditions that threaten the
integrity of its System, Transporter may periodically
acquire quantities of Gas that are in excess of system
needs. Transporter shall have the right to make
interruptible sales of such excess Gas from time to time at
system receipt points pursuant to the terms of the blanket
certificate of public convenience and necessity granted to
Transporter pursuant to 18 C.F.R. Section 284.284. Such
sales shall be made under rates, terms and conditions
mutually agreed upon between Transporter and purchasers,
provided, however, that all such sales shall be fully
interruptible and shall be curtailable pro rata without
regard to underlying transportation arrangements made by
purchasers.
26. COMPLAINT PROCEDURES
26.1 Shippers are first encouraged to work with Transporter
to resolve problems on an informal basis, prior to
filing a formal complaint.
26.2 In the event of an unresolved problem, Shipper should
submit a complaint in writing to Transporter at the
following address:
Mr. Perry H. Richards
RENDEZVOUS PIPELINE COMPANY, L.L.C.
1050 17th Street, Suite 500
Denver, CO 80265
Email: rendezvous.pipeline@questar.com
26.3 Transporter will respond initially within 48 hours and
in writing within 30 Days to such complaints.
26.4 A Shipper may also file a complaint with FERC pursuant
to 18 C.F.R. Section 385.206 of FERC's regulations.