Riverside Pipeline Company, L. P.
First Revised Volume No. 1
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Effective Date: 10/01/1993, Docket: RS92- 48-001, Status: Effective
Original Sheet No. 120 Original Sheet No. 120 : Effective
GENERAL TERMS AND CONDITIONS
26. MISCELLANEOUS PROVISIONS
26.1 Assignability: A service agreement may not be assigned except by
operation of law or in the event of a merger or consolidation, in
which event, a service agreement shall bind and inure to the
respective successors and assigns of the parties thereto; however,
nothing contained herein shall prevent either party from pledging,
mortgaging or assigning its rights as security for its
indebtedness and either party may assign to the pledgee or
mortgagee (or to a trustee for the holder of such indebtedness)
any money due or to become due under any service agreement.
26.2 Order 497 Compliance Procedures: This Section provides the
information required by FERC's Order Nos. 497, et seq. and 18
C.F.R. 250.16(b)(1).
(a) Shared Operating Personnel and Facilities -- Other than
telephone, computer, and office equipment, Riverside does
not share any facilities or operating personnel with any
marketing affiliate. The computer system is password
protected in order to maintain segregation of utilization
and confidential access to the system. Riverside provided
no merchant service prior to Order No. 636, on a bundled
basis or otherwise, and provides none after Order No. 636,
on an unbundled basis or otherwise. Riverside is located in
the same office building as its marketing affiliate,
Margasco Partnership, although all employees of the
marketing affiliate have separate offices.
(b) The information and format required from a Shipper for a
valid request for transportation are set forth in Appendix A
of these General Terms and Conditions.
(c) Service Complaints -- Shippers are encouraged to resolve any
disputes informally with customer representatives. In the
event of an unresolved problem, Shippers may submit a
complaint in writing to Riverside using the following
address:
Riverside Pipeline Company, L.P.
Attention: Transportation Services Department
9200 Indian Creek Parkway
Building 9, Suite 180
Overland Park, KS 66210