High Island Offshore System, L.L.C.

Third Revised Volume No. 1

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Effective Date: 11/27/2005, Docket: RP06- 53-000, Status: Effective

Third Revised Sheet No. 77 Third Revised Sheet No. 77 : Effective

Superseding: Second Revised Sheet No. 77

 

 

GENERAL TERMS AND CONDITIONS

(Continued)

 

 

2.6 Complaints. In the event that a Shipper or potential Shipper has a

complaint relative to service under this Tariff, the Shipper shall provide

a written description of the complaint, including the identification of

the transportation request, and send it to:

 

High Island Offshore System, L.L.C.

Attn: Manager, Contract Administration

P. O. Box 4324

Houston, Texas 77210-4324

 

Transporter will respond to any such complaint verbally within 48 hours

after receipt of the complaint. In the initial response, Transporter

will acknowledge receipt of the complaint and request any additional

information that is needed to process the complaint. Within thirty days

from the day of receipt of a written complaint, Transporter will respond

to the complaint in writing advising Shipper of the disposition of the

complaint.

 

 

2.7 Information: Any person may request information on the pricing or other

terms of transportation service and/or capacity availability by

contacting the following official:

 

High Island Offshore System, L.L.C.

Attn: Manager, Contract Administration

P. O. Box 4324

Houston, Texas 77210-4324

(713) 803-7940

 

Such information may also be available to parties having authorized

access to Transporter's Interactive Internet Website, as further

described in Section 20.