Steckman Ridge, LP

Original Volume No. 1

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Effective Date: 04/01/2009, Docket: RP09-389-000, Status: Effective

Original Sheet No. 217 Original Sheet No. 217

 

GENERAL TERMS AND CONDITIONS

(Continued)

 

3. CONTRACTING FOR SERVICE

 

3.1 Information.

 

(a) Any person may request information on pricing, terms of

service or capacity availability by contacting Steckman

Ridge at the following:

 

Steckman Ridge, LP

5400 Westheimer Court

Houston, Texas 77056-5310

Attn: Spectra Energy Transmission Marketing Department

Telephone: 1-800-827-LINK, or in Houston, 713-989-LINK

 

(b) A list of telephone numbers for Steckman Ridge's gas

dispatch and control personnel, who are available 24-hours a

Day, will be posted on the Internet Web site.

 

3.2 Request for Service. Any Customer or potential Customer desiring

to (i) obtain service, (ii) request an amendment to existing

service, or (iii) request a park or loan transaction must be a

LINK® System User pursuant to Section 2 of these General Terms and

Conditions and must submit a request for service electronically

via the LINK® System. Requests to amend existing service that

will affect a Customer's financial obligations to Steckman Ridge

are referred to as Billing Amendments. Requests to amend existing

service that will not affect a Customer's financial obligations to

Steckman Ridge are referred to as Non-Billing Amendments.

Steckman Ridge shall evaluate and respond to such request within

five (5) Business Days of its receipt. If Steckman Ridge and

potential Customer mutually agree to the rates Customer will pay

for service, Steckman Ridge shall, subject to credit approval and

execution of a Service Agreement, endeavor to provide service

within the time specified in the written request. The request for

service shall be considered complete only if the information

specified in Sections 3.4 and 4 below is provided in writing. If

Steckman Ridge rejects any request for service, Steckman Ridge

shall notify Customer via e-mail of its reason(s) for such

rejection.