White River Hub, LLC

Original Volume No. 1

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Effective Date: 11/01/2008, Docket: RP08-645-000, Status: Effective

Original Sheet No. 141 Original Sheet No. 141

 

GENERAL TERMS AND CONDITIONS

(Continued)

 

23. STANDARDS OF CONDUCT

 

White River is an interstate natural-gas pipeline company that

transports natural gas for others pursuant to Subparts B and G of 18 C.F.R.

Part 284 and is affiliated, as that term is defined in 18 C.F.R. § 358, with a

marketing or energy affiliate. This section provides information and

procedures required by 18 C.F.R. § 250.16(b) and (c)(1), (2) and (3).

 

23.1 Shared Personnel and Facilities. White River does not share

operating personnel with any marketing or energy affiliate.

 

Information on operating facilities or operating personnel will be

posted on its Internet Web site. Such information will be updated pursuant to

18 C.F.R. §358 requirements.

 

23.2 Complaint Procedure. If a party has a concern relating to any

request for service or any ongoing service, the party may request a shipper

inquiry form, an example of which appears in this tariff. The party shall

complete the inquiry form and return it to:

 

Gary A. Schmitt, General Manager of Capacity Marketing and Business

Development

White River Hub, LLC

C/O Questar Pipeline Company

180 East 100 South

Salt Lake City, UT 84111

FAX: (801) 324-2578

E-mail: gary.schmitt@questar.com

 

White River shall respond initially within 48 hours of receipt of

Shipper's inquiry. Each inquiry shall be investigated, and White River shall

inform the party in writing within 30 days of receipt of the party's inquiry

of any action taken. White River shall maintain a separate file for all

Shipper inquiries and White River's responses.

 

23.3 Affiliated Gathering Company Standards.

 

(a) White River will provide nondiscriminatory access to all

sources of supply in accordance with Part 284 of the Commission's regulations.

 

(b) White River will not condition or tie its agreement to

provide transportation service to an agreement by the producer, customer, end

user, or Shipper relating to any service by an affiliate, any services by its

self on behalf of its affiliate, or any services in which its affiliate is

involved.