White River Hub, LLC
Original Volume No. 1
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Effective Date: 11/01/2008, Docket: RP08-645-000, Status: Effective
Original Sheet No. 136 Original Sheet No. 136
GENERAL TERMS AND CONDITIONS
(Continued)
17.6 Contested Bills. Any billing or statement may be contested within
180 days from its receipt by Shipper. If an invoice is in dispute, the
Shipper shall pay any portion not in dispute and provide documentation
identifying the basis for the dispute. White River shall have 90 days to
provide its rebuttal. This time limit shall not apply in cases of deliberate
omission, misrepresentation or mutual mistake of fact.
If Shipper (i) contests all or any part of a bill in good faith, (ii)
pays to White River the amounts it concedes to be correct, (iii) provides
documentation identifying the basis of the dispute and (iv) within 30 days of
a demand made by White River, furnishes a surety bond guaranteeing payment in
the amount of the disputed portion of the bill, then White River may not
suspend further delivery of gas unless default has occurred under the
conditions of the bond. No payment by Shipper of the amount of a disputed
bill shall prejudice the right of Shipper to claim an adjustment of the
disputed bill. Shipper shall pay interest on disputed portions of a bill for
which shipper has withheld payment, and which ultimately are found due,
according to the provisions of this tariff.
17.7 Billing Errors. If an error is discovered in the amount of any
bill, the error shall be adjusted within 30 days of the determination that an
adjustment is required, provided that the claim for adjustment shall have been
made within 180 days from the date of the bill. If it is determined that
Shipper has been overcharged, and Shipper has paid the statement containing
the overcharge, then, within 30 days after the final determination, White
River shall refund the amount overcharged with interest. If it is determined
that Shipper has been undercharged, Shipper shall pay the amount undercharged
with interest calculated as prescribed by 18 C.F.R. § 154.501(d) within 30
days of notice by White River of the amount. In the event that any portion of
a statement is in dispute, payment of the disputed portion shall not be deemed
a waiver of the right to contest such disputed portion in any forum having
jurisdiction.