White River Hub, LLC

Original Volume No. 1

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Effective Date: 06/08/2009, Docket: RP09-581-000, Status: Effective

First Revised Sheet No. 61 First Revised Sheet No. 61

Superseding: Original Sheet No. 61

GENERAL TERMS AND CONDITIONS

(Continued)

2.10 Communication Protocols. As required by 18 C.F.R. § 284.12(b)(3),

White River will comply with the following requirements for public information

documents that are posted on its web site:

(a) Documents will be accessible to the public over the public

Internet using commercially available web browsers, without imposition of a

password or other access requirement.

(b) Users will be able to (1) search an entire document online for

selected words, (2) copy selected portions of the documents and (3) directly

download the document without the need to view.

(c) White River shall provide the same content for all information,

regardless of the electronic format in which it is provided.

(d) White River shall maintain, for a period of three years, all

information displayed and transactions conducted electronically, as required

by 18 C.F.R. § 284.12 and maintain the ability to recover and regenerate all

such electronic information and documents. Parties requesting specific

archived historical data may contact the Contract Services Department.

Requestors will be charged a fee calculated by multiplying the actual number

of hours required to research, collect and prepare the data by the hourly

rate posted on White River's web site for providing these services. White

River will provide the research information to the requestor in either

hardcopy or electronic format.