Transcolorado Gas Transmission Company LLC

Second Revised Volume No. 1

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Effective Date: 12/28/2007, Docket: RP08-167-000, Status: Effective

Original Sheet No. 301 Original Sheet No. 301 : Effective

 

GENERAL TERMS AND CONDITIONS

 

21. COMPLIANCE PLAN FOR TRANSPORTATION SERVICES

 

21.1 Purpose. TransColorado is an interstate natural gas pipeline

company that transports natural gas for others pursuant to Subparts B and G of

Part 284 and is affiliated with corporations which may engage in marketing or

brokering activities as defined in Section 161.2 of the Commission's

Regulations. Section 21 provides the information and procedures required by

18 C.F.R. Section 250.16(b) and (c).

 

21.2 Shared personnel and facilities. TransColorado, as a separate

entity, does not share any operating personnel or facilities with any

affiliated marketing or brokering entity.

 

21.3 Complaint Procedures. If an existing or potential Shipper has a

concern relating to any request for transportation service or any ongoing

transportation service, Shipper may complete the inquiry form included in this

Tariff. Shipper shall complete the inquiry form and return it to:

 

TransColorado Gas Transmission Company LLC

370 Van Gordon Street

P.O. Box 281304

Lakewood, CO 80228-8304

 

TransColorado shall notify Shipper within 48 hours that the

inquiry has been received. Each inquiry will be noted on the transportation

request log. Each inquiry shall be investigated, and TransColorado shall

inform Shipper in writing within 30 days of receipt of the inquiry of the

action, if any, taken in response to Shipper's inquiry. TransColorado shall

maintain a separate file for all shipper inquiries and TransColorado's

responses.