Transcolorado Gas Transmission Company LLC
Second Revised Volume No. 1
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Effective Date: 12/28/2007, Docket: RP08-167-000, Status: Effective
Original Sheet No. 301 Original Sheet No. 301 : Effective
GENERAL TERMS AND CONDITIONS
21. COMPLIANCE PLAN FOR TRANSPORTATION SERVICES
21.1 Purpose. TransColorado is an interstate natural gas pipeline
company that transports natural gas for others pursuant to Subparts B and G of
Part 284 and is affiliated with corporations which may engage in marketing or
brokering activities as defined in Section 161.2 of the Commission's
Regulations. Section 21 provides the information and procedures required by
18 C.F.R. Section 250.16(b) and (c).
21.2 Shared personnel and facilities. TransColorado, as a separate
entity, does not share any operating personnel or facilities with any
affiliated marketing or brokering entity.
21.3 Complaint Procedures. If an existing or potential Shipper has a
concern relating to any request for transportation service or any ongoing
transportation service, Shipper may complete the inquiry form included in this
Tariff. Shipper shall complete the inquiry form and return it to:
TransColorado Gas Transmission Company LLC
370 Van Gordon Street
P.O. Box 281304
Lakewood, CO 80228-8304
TransColorado shall notify Shipper within 48 hours that the
inquiry has been received. Each inquiry will be noted on the transportation
request log. Each inquiry shall be investigated, and TransColorado shall
inform Shipper in writing within 30 days of receipt of the inquiry of the
action, if any, taken in response to Shipper's inquiry. TransColorado shall
maintain a separate file for all shipper inquiries and TransColorado's
responses.