Hardy Storage Company, LLC
Original Volume No. 1
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Effective Date: 07/06/2007, Docket: RP07-480-000, Status: Effective
Original Sheet No. 94A Original Sheet No. 94A : Effective
GENERAL TERMS AND CONDITIONS (Cont’d)
(f) The Customer should designate up to two
representatives who are authorized to receive notices regarding the
Customer’s creditworthiness, including requests for additional
information, pursuant to the applicable NAESB WGQ standards and should
provide to the Seller the Internet E-mail addresses of such
representatives prior to the initiation of service. Written requests
and responses should be provided via Internet E-mail, unless otherwise
agreed to by the parties. The obligation of the Seller to provide
creditworthiness notifications is waived until the above requirement
has been met. The Customer should manage internal distribution of any
creditworthiness notices that are received.
The Seller should designate on its Internet website or in written
notices to the Customer, the Internet E-mail addresses of up to two
representatives who are authorized to receive notices regarding the
Customer’s creditworthiness. The Customer’s obligation to provide
confirmation of receipt is met by sending such confirmation of such
representatives, and the Seller should manage internal distribution of
any such confirmations.
(g) At any time after the Customer is determined to be
non-creditworthy by the Seller, the Customer may initiate a
creditworthiness re-evaluation by the Seller. As part of the
Customer’s re-evaluation request, the Customer should either update or
confirm in writing the prior information provided to the Seller related
to the Customer’s creditworthiness. Such an update should include any
event(s) that the Customer believes could lead to a material change in
the Customer’s creditworthiness.
(h) After a Seller’s receipt of a Customer’s request for
re-evaluation, including all required information pursuant to NAESB WGQ
Standard 0.3.8 (“Customer’s Request”), within five (5) Business Days,
the Seller should provide a written response to the Customer’s Request.
Such written response should include either a determination of
creditworthiness status, clearly stating the reason(s) for the Seller’s
decision, or an explanation supporting a future date by which a re-
evaluation determination will be made. In no event should such re-
evaluation determination exceed twenty (20) Business Days from the date
of the receipt of the Customer’s Request unless specified in the
Seller’s tariff or if the parties mutually agree to some later date.
(i) In complying with the creditworthiness related
notifications pursuant to the applicable NAESB WGQ standards, the
Customer and the Seller may mutually agree to other forms of
communication in lieu of Internet e-mail notification.