U S G Pipeline Company

ORIGINAL VOLUME NO. 1

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Effective Date: 01/19/2009, Docket: RP09-177-000, Status: Effective

First Revised Sheet No. 69 First Revised Sheet No. 69

Superseding: Original Sheet No. 69

 

GENERAL TERMS AND CONDITIONS

 

21. CODE COMPLIANCE

It shall be the Shipper's sole responsibility to purchase, install, operate, and

maintain Shipper's facilities or equipment used for odorizing, handling,

manufacturing, storing, transporting or distributing natural gas delivered to or

received from Transporter in compliance with all applicable local, State, and

Federal codes, rules, and regulations. Transporter shall not be held responsible

for any damages resulting from Shipper's noncompliance even if such is known to

Transporter.

 

22. INFORMATION AND COMMUNICATIONS REGARDING TRANSPORTATION SERVICES

 

22.1 Access to Internet website

Information about Transporter's system and its capacity shall be

provided on Transporter's HTML webpage, accessible via the Internet's

World Wide Web, at www.usgpipeline.com.

 

22.2 System and Service Information

Information on the availability, pricing, or other terms of the

transportation services will be made available on Transporter's

Internet website.

 

22.3 Service Complaints

Shippers are encouraged to resolve any disputes informally with

Transporter. A formal complaint concerning any transportation

services offered by Transporter shall be directed in writing to

Robert B. Cooper, USG Pipeline Company, Dept. # 143-61,

550 West Adams Street, Chicago, Illinois 60661-3676. Transporter will

respond initially to the complaint within five Business Days, and in

writing within thirty (30) days. A complainant dissatisfied with a

response should resubmit the complaint in writing to Robert B. Cooper,

USG Pipeline Company, Dept. # 143-61, 550 West Adams Street

Chicago, Illinois 60661-3676.