Saltville Gas Storage Company L.L.C.

Original Volume No. 1

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Effective Date: 07/07/2007, Docket: RP07-481-000, Status: Effective

First Revised Sheet No. 144 First Revised Sheet No. 144 : Effective

Superseding: Original Sheet No. 144

GENERAL TERMS AND CONDITIONS

(Continued)

14.4 Billing Error. If an error is discovered in any billing, such

error shall be adjusted within 30 days of the determination

thereof, provided that the claim shall have been made in writing.

(A) NAESB WGQ Standard 2.3.14. Measurement data corrections

shall be processed within six (6) months of the production

month with a three-month rebuttal period.

(B) NAESB WGQ Standard 2.3.26. The time limitation for disputes

of allocations shall be six (6) months from the date of the

initial month-end allocation with a three-month rebuttal

period.

limits shall be six (6) months from the date of the initial

transportation invoice and seven (7) months from the date of

initial sales invoice with a three-month rebuttal period,

excluding government-required changes.

These three standards shall not apply in the case of deliberate

omission or misrepresentation or mutual mistake of fact. Parties'

other statutory or contractual rights shall not otherwise be

diminished by these standards.

14.5 A Party may seek to resolve disputes, controversies or claims

arising from or related to this Operating Statement and/or the

transactions contemplated by any of the following means (in no

particular order of preference):

(A) by negotiation and settlement;

(B) by arbitration;

(D) before a state or federal agency with jurisdiction over the

matter; and/or

(E) before a state or federal court with jurisdiction over the

matter; provided however, that Saltville and Customer each

hereby waive their rights to a jury trial.

14.6 Right to Audit. Both Saltville and Customer shall have the right

at their own expense to examine and audit at any reasonable time

the books, records (including measurement, billing and payment)

and charts of the other to the extent necessary to verify the

accuracy of any statements or charges made under or pursuant to

any of the provisions of Customer's service agreement. Upon

request, Customer shall also make available to Saltville for audit

purposes any relevant records of the Transporters to which

Customer has access. A formal audit of accounts shall not be made

more often than once each Contract Year. Any inaccuracy will be

promptly corrected when discovered; provided, however, that

neither Saltville nor Customer shall be required to maintain

books, records or charts for a period of more than two (2)

Contract Years following the end of the Contract Year to which

they are applicable. Neither Saltville nor Customer shall have

any right to question or contest any charge or credit if the

matter is not called to the attention of the other in writing

within two (2) years after the end of the Contract Year in

question.