Saltville Gas Storage Company L.L.C.

Original Volume No. 1

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Effective Date: 03/01/2009, Docket: RP08-479-002, Status: Pending

Sub Fifth Revised Sheet No. 107 Sub Fifth Revised Sheet No. 107

Superseding: Fourth Revised Sheet No. 107

GENERAL TERMS AND CONDITIONS

(Continued)

3. CONTRACTING FOR SERVICE (continued)

3.2 Request for Service.

(a) Any Customer or potential Customer desiring to obtain firm

or Interruptible service or to request an amendment to

existing service must be a LINK® System User pursuant to

Section 28 of these General Terms and Conditions and must

submit a request for service electronically via the LINK®

System. Requests to amend existing service that will affect

a Customer's financial obligations to Saltville are referred

to as Billing Amendments. Requests to amend existing

service that will not affect a Customer's financial

obligations to Saltville are referred to as Non-Billing

Amendments.

(b) Saltville shall evaluate and respond to such request

pursuant to the procedures set forth in this Section 3.

(c) The request for service shall be considered complete only if

the information specified in Sections 3.3 through 3.5 below

is submitted to Saltville. If Saltville rejects any request

for service, Saltville shall notify Customer via e-mail of

its reason(s) for such rejection.