Natural Gas Pipeline Company Of America

Seventh Revised Volume No. 1

Effective Date: 04/18/2008, Docket: RP08-319-000, Status: Effective

Original Sheet No. 410 Original Sheet No. 410 : Pending

GENERAL TERMS AND CONDITIONS

----------------------------

17.10 LIMITATION TO ACCESS

A Subscriber may attempt to access only that data for

which Subscriber has authorization. A Subscriber shall provide

supporting legal documentation prior to being given access to data

of other subsidiaries, affiliates, or companies for whom it has an

agency relationship. See Section 8 of these General Terms and

Conditions for information on delegation.

17.11 INDEMNITY

Each Subscriber shall indemnify Natural and hold Natural

harmless for all damages, losses, and liabilities arising out of:

(a) Subscriber's or its employees' or agents' breach of

any of Subscriber's obligations under this Section 17, including any

breach of confidentiality with respect to the assignment of logon(s)

and password(s) to Subscriber's authorized employees and agents and

any unauthorized use by a formerly authorized person or by any

unauthorized person who gained knowledge of Subscriber's logon(s)

and password(s) through no fault of Natural;

(b) any omission or failure by Subscriber's employees

or agents to act or perform any duty required by a web site

function; and

agents, its former authorized employees and agents or unauthorized

persons who gained knowledge of Subscriber's logon(s) and

password(s) through no fault of Natural, which interferes with the

proper operation of this web site.

Notwithstanding the foregoing, neither Natural nor

Subscriber shall be liable to the other if an unauthorized user

gains access to this web site through no fault of either Natural or

Subscriber.

17.12 LIMITS OF RESPONSIBILITY

Natural shall not be responsible for an omission or

failure by Natural to act or perform any duty requested by a

function accessed via this web site if such omission or failure to

act is caused by or related to data lost in the communication of

such data from Subscriber's to Natural's computer system, power

failures, failure of backup systems, or any other event beyond the

reasonable control of Natural.