Sg Resources Mississippi, L.L.C

Original Volume No. 1

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Effective Date: 03/01/2008, Docket: RP08-184-000, Status: Effective

Original Sheet No. 113 Original Sheet No. 113 : Pending

 

 

GENERAL TERMS AND CONDITIONS

(Continued)

 

3.7 Complaints. In the event that a Customer or

prospective Customer has a complaint relative to service under

this FERC Gas Tariff, the Customer or prospective Customer shall

provide a description of the complaint, including the

identification of the service request (if applicable), and

communicate it to:

 

Mark D. Cook

Vice President

SG RESOURCES MISSISSIPPI, L.L.C.

28420 Hardy Toll Road North

Suite 125

Spring, TX 77373

Telephone: 281-907-6311 x13

Facsimile: 281-907-6312

e-mail: mdcook@sgr-resporces.com

 

SGRM will respond initially within forty-eight (48) hours

and in writing within 30 days of receipt of the complaint advising

Customer or a prospective Customer of the disposition of the

complaint. In the event the required date of SGRM's response

falls on a Saturday, Sunday or a holiday that affects SGRM, SGRM

shall respond by the next Business Day.

 

3.8 Information.

 

(a) Any person may request information on pricing,

terms of storage, parking or wheeling service or capacity

availability by contacting SGRM at the following:

 

Mark D. Cook

Vice President

SG RESOURCES MISSISSIPPI, L.L.C.

28420 Hardy Toll Road North

Suite 125

Spring, TX 77373

Telephone: 281-907-6311 x13

Facsimile: 281-907-6312

e-mail: mdcook@sgr-resources.com

 

(b) Each Customer will be provided with a list of phone

numbers for SGRM's Gas dispatch and control personnel, who are on-

call 24-hours a day.

 

3.9 Construction of Facilities. SGRM shall not be

required to provide any requested service under any Rate Schedule

which would require construction or acquisition by SGRM of new

facilities, or expansion of existing facilities.