Westgas Interstate, Inc.
First Revised Volume No. 1
Contents / Previous / Next / Main Tariff Index
Effective Date: 11/01/1995, Docket: RP95-437-000, Status: Effective
First Revised Sheet No. 59 First Revised Sheet No. 59 : Effective
Superseding: Original Sheet No. 59
GENERAL TERMS AND CONDITIONS
Transporter shall inform Shipper within 48 hours that
the inquiry has been received and inform Shipper of
Transporter's initial reaction to the inquiry and
proposed course of action. Transporter shall respond
in writing within 30 days of inquiry. Said response
shall include the Transporter's findings regarding the
basis of the complaint and proposed recourse. Each
inquiry will be noted on the transportation request
log. Each inquiry shall be investigated, and
Transporter shall inform Shipper in writing of the
action, if any, taken in response to Shipper's inquiry.
Transporter shall maintain a separate file for all
shipper inquiries and Transporter's responses.