Questar Southern Trails Pipeline Company
Original Volume No. 1
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Effective Date: 01/23/2006, Docket: RP06-154-000, Status: Effective
First Revised Sheet No. 109 First Revised Sheet No. 109 : Effective
Superseding: Substitute Original Sheet No. 109
GENERAL TERMS AND CONDITIONS
Southern Trails share operating personnel with any marketing or energy
affiliate.
(b) Southern Trails shares no position of common responsibility
with its marketing or energy affiliate. The affiliated marketer leases office
space in the same office building as Southern Trails at 180 East 100 South,
Salt Lake City, Utah 84111.
(c) Except as noted in (a) and (b) above, Southern Trails shares
no facilities or operating personnel with any affiliated marketing or energy
affiliate company for which Southern Trails conducts any transportation
transactions.
29.2 Procedures for Resolving Complaints by Shippers. If a Shipper has
a concern relating to any request for transportation service or any ongoing
transportation service, Shipper may request a Shipper inquiry form, an example
of which is set forth in this Tariff at Sheet No. 119. Shipper shall complete
the inquiry form and return it to:
Questar Southern Trails Pipeline Company
Senior Vice President
180 East 100 South
Salt Lake City, UT 84111
FAX: (801) 324-2684
Southern Trails shall respond initially within 48 hours of receipt of
Shipper's inquiry. Each inquiry will be noted on the transportation request
log. Each inquiry shall be investigated, and Southern Trails shall inform
Shipper in writing within 30 days of receipt of Shipper's inquiry of any
action taken. Southern Trails shall maintain a separate file for all Shipper
inquiries and Southern Trails' responses.
30. FUEL REIMBURSEMENT
(a) Application. All gas tendered by Shipper for transportation
under Rate Schedules FT and IT, or negotiated rate agreements, shall be
subject to in-kind reimbursement, as posted on Southern Trails Web site for
gas consumed in transmission-system operations and for lost-and-unaccounted-
for gas. The fuel-gas reimbursement percentage (FGRP), shall be displayed on
Southern Trails' informational postings for each month. The FGRP shall be
applied to quantities of gas tendered by Shipper. Shipper's total receipt-
point nominations must include the amount of gas equal to the FGRP.