Ozark Gas Transmission, L. L. C.

First Revised Volume No. 1

Effective Date: 11/16/2009, Docket: RP09-1040-000, Status: Effective

First Revised Sheet No. 158 First Revised Sheet No. 158

Superseding: Original Sheet No. 158

GENERAL TERMS AND CONDITIONS (continued)

18. REQUESTS FOR SERVICE

18.1 Specific requests for information concerning service(s) should be

directed to:

Ozark Gas Transmission, L.L.C.

Attention: Marketing Department

P.O. Box 1642

Houston, Texas 77251-1642

1-800-827-LINK or in Houston, 713-989-LINK

Transporter shall provide the requested information orally, or in

writing, as appropriate.

18.2 Request for Service

(a) Persons desiring a new service or an amendment to existing

service under one of Transporter's Rate Schedules set forth

in Transporter's FERC Gas Tariff must be a LINK® System User

pursuant to Section 34 of these General Terms and Conditions

and must submit a Request for Service electronically via the

LINK® System.

(b) A request for a new service or an amendment to existing

service shall contain the information specified in

Transporter's Request for Service Information List, which

can be viewed on Transporter's Internet Website, as such

list may be revised from time to time. Requests to amend

existing service that will affect a Shipper's financial

obligations to Transporter, without regard to the impact of

any applicable discount or Negotiated Rates, are referred to

as Billing Amendments. Requests to amend existing service

that will not affect a Shipper's financial obligations to

Transporter, without regard to the impact of any applicable

discount or Negotiated Rates, are referred to as Non-Billing

Amendments. A Shipper requesting a new service or an

amendment to existing service shall also provide the

following to Transporter:

(1) Either at the time of the request for new service or

an amendment to existing service is submitted to

Transporter or at the time of execution of the Service

Agreement, such other information (if any), in

writing, as may be required to comply with regulatory

reporting or filing requirements; and

(2) Within ten (10) Business Days of the submittal of the

request for new service or a request for a Billing

Amendment, any credit information required to be

provided pursuant to Section 30 below.