Vector Pipeline L.P.
Original Volume No. 1
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Effective Date: 06/01/2010, Docket: RP10-678-000, Status: Effective
Sixth Revised Sheet No. 137 Sixth Revised Sheet No. 137
Superseding: Fifth Revised Sheet No. 137
3. Service Complaints
Customers are encouraged to resolve any disputes informally with
their designated customer representatives. A formal complaint
concerning any services offered by Transporter may be addressed to
Vector@vector-pipeline.com, or directed, preferably in writing, to
President, Vector Pipeline, LLC, 38705 Seven Mile Road, Suite 490,
Livonia, Michigan 48152. A representative of Transporter shall
respond initially to the complainant within 48 hours after receipt
(exclusive of weekends and holidays), and in writing within 30
days after receipt.
29. RELEASE OF FIRM TRANSPORTATION SERVICES
The procedures set forth in this section 29 govern the release of Firm
Transportation capacity rights by Shippers contracted under
Transporter's Rate Schedules FT-1, FT-L, or FT-H. A Shipper under such
Rate Schedule (herein referred to as "Releasor" or "Replacement
Shipper", as applicable) may release all or any portion of its
Transportation capacity rights. In the event of a permanent release, the
Replacement Shipper shall receive all contractual rights associated with
the released capacity, including any rights of extension or first
refusal associated with the released capacity. The rate charged the
Replacement Shipper for a release of capacity may not exceed the
applicable maximum rate, except that no rate limitation applies to the
release of capacity for a period of one year or less if the release is
to take effect on or before one year from the date on which Transporter
is notified of the release.
1. Initiating Request for Release
A Releasor that desires to release all or a portion of its
capacity on a basis that does not qualify for an exemption from
prior posting pursuant to section 29.3, shall post directly on
QuickNom™, a Release Request containing the following information:
(a) Releasor's name and Transportation Agreement number;
(b) The quantity to be released, including any minimum
acceptable quantity, and the designated receipt and delivery
points;
(c) The proposed commencement date and term of the release,
including any minimum acceptable term and whether the
release is on a temporary or permanent basis;