Trunkline LNG Company, LLC

Second Revised Volume No. 1-A

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Effective Date: 01/15/2007, Docket: RP07-109-000, Status: Effective

First Revised Sheet No. 61 First Revised Sheet No. 61 : Pending

Superseding: Original Sheet No. 61

 

GENERAL TERMS AND CONDITIONS

(Continued)

 

 

2. REQUESTS FOR SERVICE (Continued)

 

2.5 A request for service shall not be valid and no service

request date shall be assigned until TLNG has received in

writing the information required or requested under

Sections 2.2, 2.3, and 2.4 herein. Upon notification by

TLNG to Shipper that any part of a request is deficient,

Shipper must provide such information or deposit within

seven days of such request. In such event, Shipper's

request for service will be deemed to have been received

when the information set forth in Sections 2.2, 2.3, and

2.4 is received. Otherwise, Shipper's request for service

will be deemed to have been received when such additional

information, assurances or deposit actually is received by

TLNG. In any event, a request for service that is still

deficient thirty (30) days after TLNG's notice of such

deficiency to Shipper will be considered to have been

withdrawn.

 

2.6 In the event that any information provided by Shipper in

this Section 2 changes or is expected to change, Shipper

shall provide prompt written notice of such changes to

TLNG.

 

 

2.7 In the event that a Shipper or potential Shipper may have

any complaints, Shipper or potential Shipper shall:

 

(A) Provide TLNG a written description of the complaint,

including the identification of Shipper's contract

number or request for service, whichever is

applicable, by contacting TLNG at the following:

 

Trunkline LNG Company, LLC

Attn: Customer Service

P. O. Box 4967

Houston, Texas 77210-4967

Telephone: (713) 627-4272 or

1-800-275-7375

Facsimile: (713) 989-1178

 

(B) TLNG shall respond initially within forty-eight (48)

hours and in writing within thirty (30) days advising

Shipper or potential Shipper of the disposition of

the complaint.