Transcontinental Gas Pipe Line Company, LLC

Fourth Revised Volume No. 1

Effective Date: 03/14/2009, Docket: RP09-355-000, Status: Effective

First Revised Sheet No. 428 First Revised Sheet No. 428

Superseding: Original Sheet No. 428

GENERAL TERMS AND CONDITIONS

(Continued)

30. INTERNAL PROCEDURE TO EXAMINE THIRD-PARTY COMPLAINTS BY SELLER IN FAVOR OF A MARKETING

FUNCTION EMPLOYEE (Continued)

30.3 If Complainant is not satisfied with the General Counsel's proposed course of action,

or if for any reason Complainant desires to pursue the matter further, the following

Dispute Resolution Procedure shall be available at the option of the Complainant. The

Complainant may make a written request to the Senior Vice President of Seller not

later than fifteen (15) days after the General Counsel's decision for a review of the

complaint. The Senior Vice President or the Senior Vice President's designated

representative shall act as presiding officer of a meeting which shall be scheduled at

the earliest convenience of all parties involved. Present at such meeting shall be:

(a) Complainant.

(b) Officer(s) of the department(s) of Seller named in the complaint.

complaint.

(d) Any employee of Seller or the affiliate(s) named in the complaint as a party to

the alleged incident.

(e) Immediate supervisor and supervising officer of department of any employee named

in the complaint as a party to the alleged incident.

(f) The attorney or attorneys of the Legal Department who conducted the preliminary

investigation of the complaint.

(g) The General Counsel or the General Counsel's designated representative.

(h) Any other person deemed appropriate by the presiding officer.

At the conclusion of the meeting, the presiding officer shall state his or her

findings based on the meeting and initiate discussion of possible internal and

external actions appropriate for the circumstances.

30.4 Within ten (10) days after such meeting, the presiding officer shall notify the

Complainant by letter of the conclusions reached by the presiding officer and the

actions, if any, that will be undertaken.

30.5 The parties' participation in the foregoing procedures shall not be construed as a

waiver of any legal or administrative rights which the parties may have. In order to

facilitate a prompt and equitable resolution of any dispute, the parties, by

participating in the meeting contemplated above, shall be deemed to agree that all

notes and discussions at such meeting shall be confidential and privileged as in the

nature of settlement discussions and shall not be admissible in evidence against any

party in any other proceeding.