Texas Gas Transmission, LLC

Third Revised Volume No. 1

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Effective Date: 09/15/2008, Docket: RP08-392-000, Status: Effective

Original Sheet No. 2702 Original Sheet No. 2702 GENERAL TERMS AND CONDITIONS Section 15 (Cont'd) (a) First Notice of Delinquency: On or about ten (10) days after the due date of any payment, Texas Gas shall contact Customer by telephone or other routine communication means to advise that unpaid bills may lead to suspension of service when more than thirty (30) days past due; (b) Second notice: On or about twenty (20) days after the due date of any payment, Texas Gas shall notify Customer by written correspondence to advise that continued refusal to pay bills can lead to suspension of service when the bill becomes more than thirty (30) days past due; and (c) Final notice: Not less than five (5) days prior to the thirtieth (30th) day after the due date of any payment or five (5) days before Texas Gas intends to suspend service under this Section 15.9, if such suspension will occur more than thirty (30) days after the due date, Texas Gas shall inform the Commission and Customer in writing and deliver by any reliable and expeditious means available, that service shall be suspended.